Contents

End User Support: Instructional Assessment - Student Evaluation of Teaching

Instructional Assessment: Student Evaluation of Teaching

Evaluations by students are only one element to be considered by faculty evaluation committees in assessing the quality of teaching performance of colleagues. Other indexes of the quality of teaching performance include:

  1. Direct observations by peers in classroom
  2. Judgments about the quality of instructional materials
  3. Judgment about the appropriateness of examinations and examination procedures
  4. Maintenance of academic standards, etc.

For more information, see Appendix 10 [.pdf; 42.63 kb] via Faculty Affairs' University Policies web page.

Instructional Assessment (Student Evaluations) Process


Glossary of Terms

  1. Appendix 10 - Appendix 10 sets forth the University policy and procedures on student evaluation of teaching performance. This policy is consistent with those of the Trustees of the CSU and with the provisions of the current Unit 3 (Faculty) Collective Bargaining Agreement. For more info, see:http://academic.csupomona.edu/faculty/docs/appendix10.pdf.
  2. Instructional Assessment Forms – The terms Instructional Assessment forms and Student Evaluation forms are used interchangeably.  Instructional Assessments are the evaluations that students complete at the end of the term for a course and for the instructor of that course.
    1. Blank Instructional Assessment forms can be ordered from the campus Graphic Communication Services department.  Contact: Daiken Fiore at drfiore@csupomona.edu or X3298.
    2. Questions included on an assessment form are developed by the department and should be consistent for all courses within a course type to allow for statistical comparison within a peer group (e.g.: all lectures should use the same questions set).
  3. Peer Group - The group of Instructional Assessment forms included in the statistical calculations. This corresponds to all courses in the same subject with the same teaching situation.

    For example, all lecture classes within the Chemistry department and all lab classes within the Chemistry department would represent two peer groups.  Departments  can have no more than two peer groups (one for all lecture courses and one for all lab courses).

  4. Submission Cover Sheet – This cover sheet is sent to each department via campus mail.  It includes the following  important information needed to ensure Instructional Assessments are processed timely and accurately:
    1. A list of all the courses taught by a department based on PeopleSoft as of the 7th week.
    2. The due date for submitting the Instructional Assessments to I&IT Support.  The due date is printed just above the signature lines of each subject.
    3. The information needed to complete the Section Header Sheet for each course section.  Sample Cover Sheet. [.pdf; 7 kb]
  5. Section Header Sheet - A Section Header Sheet is needed for each section of a course.  It needs to be placed as the first form in the group of assessments for a section.  View sample Section Header Sheet. [.pdf; 132 kb]

    1. Section Header sheets can be purchased from the Graphics Communications Services department.  Contact: Daiken Fiore at drfiore@csupomona.edu or X3298.
    2. The following fields should be completed by the Admin for each section:
      1. Five-Digit Class Number.
      2. Four-Digit PeopleSoft Term (e.g.: 2121 for Winter 2012).
      3. Write-In Fields:  Subject, course, section, course title and instructor name.

        Note: These should be filled out even though the scanner does not read them.

      4. Instructor Number - When there is single instructor for a course, every section should have the Instructor #1 field bubbled.  This field cannot be blank.

        Note: In most cases this is true when there is a single instructor.  However, in Team Teaching, there will be instances where it’ll be Instructor #2, #3, or #4.  And on rare occasions, it’ll be instructor #2 only; for whatever reason, instructor #1 won’t get evaluated.

      5. Check Digit - The check digit is used as a cross-check to ensure accurate processing for each section.

        The check-digit is supplied in the second column of the Submission Cover Sheet.  The check-digit ranges from 1 to 7.  Check Digits 1 through 5 would be filled in the appropriate number columns.  Check Digit 6 is the empty column between "Very Poor" and "Not Appropriate".  Check Digit 7 is the "Not Appropriate" column.



Checklist for Submitting Your Student Evaluation Forms

Before submitting completed Student Evaluation forms (a.k.a. Instructional Assessment forms) to I&IT Support, the following guidelines should be met:

  1. Remove all blank forms and any other paperwork such as student comments.
  2. Complete the Submission Cover Sheets to indicate which sections are being submitted.

    Note: It may also be useful for Departments to indicate the number of forms submitted for each section.

  3. Complete a Section Header Sheet for each section of assessment forms submitted. The Section Header Sheet includes the following items:
    1. Five-Digit Class Number.
    2. Four-Digit PeopleSoft Term (e.g.: 2121 for Winter 2012).
    3. Write-In Fields:  Subject, course, section, course title and instructor name.
    4. Instructor Number - When there is single instructor for a course, every section should have the Instructor #1 field bubbled.  This field cannot be blank.  Additional information regarding team-taught classes is discussed below.
    5. Check Digit - The check-digit is used as a cross-check to ensure accurate processing for each section.  The check-digit is supplied in the second column of the Submission Cover Sheet.
  4. Sort the group of forms for each course section in the order shown on the Submission Cover Sheet.
  5. For team-taught sections with multiple instructors, please follow these additional steps:

    1. All instructors assigned to a course will be listed on the Submission Cover Sheet.  This instructor list is compiled based on the information in PeopleSoft as of the 7th week of each quarter.
    2. Each instructor is assessed separately. Therefore, students must complete an assessment form for each instructor.

      NOTE: An assessment form will be rejected if both instructors are listed in the write-in field for Instructor.

    3. Submit each instructor's assessment form separately with separate Section Header Sheets. 
    4. Bubble the appropriate Instructor Number for each instructor to ensure that the assessments are attributed to the appropriate instructor.
  6. Do NOT attach anything to the assessment forms including staples and post-it notes.  Forms should NOT be stapled to begin with, because even when staples are removed, the staples leave holes which are misread by the scanner.
  7. The administrator has to sign and date the “Submitted by” line at the end of each subject on the Submission Cover Sheets.
  8. After signing, the completed forms should be hand-delivered to Building 1, Room 100.  Do not send via campus mail.