I&IT Help Desk (Information technology (IT) related support)

Contact the Cal Poly Pomona (I&IT) Help Desk:

  1. If you know your BroncoName and BroncoPassword, you can log into Web Help Desk (WHD) and submit a Help Desk ticket to the Cal Poly Pomona Help Desk.
  2. If you can't log into WHD, use the Help Request Form.
  3. By telephone:
    1. Extension 6776 on campus
    2. +1 909 869 6776 from off-campus
  4. In person: Building 1, Suite 100

Help Desk Regular Business Hours:

Note: Help Desk hours may be modified to 8:00 AM - 5:00 PM, Monday through Friday, when classes are not in session during the winter and spring breaks.

Help Desk Summer Hours:

  • Monday through Thursday: 7:00 AM - 6:00 PM
  • Fridays: Closed
  • Exception: Regular Business Hours during the weeks of June 30, 2014 – July 3, 2014 and July 28, 2014 - August 1, 2014.

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