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Classroom Technology

Smart Classrooms

Throughout our campus, classrooms which once were built to traditional specifications are being wired for Internet access and converted into learning centered environments. These classrooms include an assortment of technology tools including lecterns with integrated control systems, computers, LCD/DLP projectors, 120” screens, digital document cameras, VCR/DVD combo players, high quality speakers, laptop cubbies and other equipment that can be used to enhance instruction. Closed captioning encoders are also being added to all "Smart Classrooms".

Need a specialized piece of audio/visual equipment not found normally in Smart Classrooms, see the eHelp Classroom Technology Unit page.

Deep Freeze: Baseline Computer Configuration Preservation

Additionally, IT@CPP has installed Deep Freeze on all of its classroom computer systems. If an unauthorized software or file change occurs on one of these systems, Deep Freeze reverts the computer system to its original software configuration, removing any software or file changes that have occurred since its initial installation. Spyware, viral infections and/or illegal download storage files are removed once the system is rebooted. This removal process occurs automatically at midnight, every night.

To prevent storage of illegal downloads, downloader programs or hacker programs, our systems do not provide a place for file storage. It is suggested that classroom computer users bring their class presentations and projects on their own storage media (i.e.: jump drive, CD or DVD).

By reducing the amount of time required to maintain these classroom computers, Deep Freeze benefits the whole campus community.

Training for Software

eLearning offers workshops on a variety of subjects, including design of online instruction and use of the Blackboard Learning Management System (LMS).

For a list of available workshops, see http://www.csupomona.edu/~elearning/workshops.shtml.


Tech Support

The IT@CPP Classroom Technology Unit is responsible for the design and installation of Smart Classrooms throughout the Cal Poly Pomona campus. If you have a technical problem while working in one of these classrooms, call the IT@CPP Help Desk at X6776. Be prepared to provide your name and classroom location.

A Help Desk representative will try to help you resolve the issue via the phone, but if your problem cannot be resolved quickly, he/she will ask someone from the Classroom Technology Unit to meet you in your classroom. Help Desk and Classroom Technology Unit hours are:


Help Desk Regular Business Hours:


Note: Help Desk hours may be modified to 8:00 AM - 5:00 PM, Monday through Friday, when classes are not in session during the winter and spring breaks.

Help Desk Summer Hours:

  • Monday through Thursday: 7:00 AM - 6:00 PM
  • Fridays: Closed
  • Exception: Regular Business Hours during the weeks of June 30, 2014 – July 3, 2014 and July 28, 2014 - August 1, 2014.